It’s possible to be too close to your own business. You look at it everyday. Whether it’s your website, your store, your team or your solution; it’s easy to lose your customer’s point of view. You might find yourself bored with the look, the sound, or something about your brand and want to tinker. You gain a bias for change.
Read MoreDon’t just embrace change, invest in it.
Failure isn’t the risk, that’s a natural byproduct of business. We have to accept there is an inherent risk of failure we can learn from.
The real risk is sustained mediocrity.
It’s the big changes we fear, so we continuously keep making small ones. Over time, we fall further and further behind the competition who release better features, services or products that meet customers' expanding expectations.
Read MoreThis was the response from more than half of participants in a leadership program we had developed years ago. It was eye opening and it changed the way I looked at my team.
Read MoreOver lunch, a friend showed me a photo of their new corporate business cards the made in-house. He works at a design company, so they make cards all the time, but this time it was special. These particular ones were for an owners, and he received a full box of cards that read ‘Business Manger’. A typo – from a design company – to one of the owners. Things got messy.
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